Azure Customer Care Engineer
Do you want to join the biggest Microsoft Customer Care team in Europe? Would you like to support and implement integration solutions for international leading brands? Come along for the ride!
About the Job
Once a project has been delivered, our international Customer Care Team supports Microsoft integration and cloud solutions for our high-caliber clients.
Your varied responsibilities as a Azure Customer Care Engineer include:
- Provide second-line technical support to resolve client issues with integration and cloud solutions.
- Implement and manage alerting systems and rule configurations.
- Coordinate with Consultants or Architects for escalations, ensuring seamless project continuity.
- Support a team of Customer Care Generalists in first-line duties.
- Develop and implement change requests for existing solutions.
- Actively contribute to continuous improvement initiatives.
- Participate in internal research and development projects.
- Collaborate with the Customer Success Manager in organizing and preparing for operations meetings.
- Continuously update your knowledge on new technologies and share insights proactively.
About You
You have:
- Proven experience with Azure technologies, including Azure Integration Services and Azure Governance.
- Proficiency in administrating Azure Services.
- Solid understanding of the Microsoft.NET technology stack.
- Strong analytical skills with a solution-oriented approach.
- Exceptional communication abilities, essential for customer interactions and teamwork.
- Ability to work independently and collaboratively within a team.
- Flexibility to participate in a rotational on-call schedule (approximately 10% of your time) to ensure 24/7 support availability.
- Fluency in English; Dutch and French language skills are advantageous.
- Oh yeah: You like boules de Berlin and donuts – we eat them A LOT.
Our Offer
You will be working in an international environment with a strong innovative culture.
Codit knows that people work best when they are happy in their job. Since 2018 Codit is yearly certified as a Great Place to Work by Vlerick Business School, something to be very proud of!
In addition to your salary, we offer a wide range of benefits: personal training budget of €4.500/year, company car & fuel card, bike leasing, Meal Vouchers, Ecocheques, a generous net allowance, Hospitalisation + Group + Travel Insurance, mobile phone membership, a collective bonus CAO 90 and 20 legal vacation days + 12 ADV days.
Want to know more? Hit that button below, come in for a coffee and have a chat with us.
- Flexible working hours and hybrid working
- A personal training budget of €4.500/year
- Clear paths for career growth
- A fun atmosphere with optional after-hours activities
- Daily free and fresh soup, fruit and drinks
- Easy accessible offices in Ghent and Antwerp
Nice to meet you
I'm your recruiter Anne
Recruiter