Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it. We encourage you to read the summaries below if you’d like more information on a particular topic.
All personal data is collected in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: GDPR).
Codit Holding BVBA (hereinafter: Codit), company under Belgian law with registered office in 9050 Ghent, Gaston Crommenlaan 14 bus 301, with company number 0662.946.401 is the controller for the processing of personal data obtained.
Codit has appointed Danny Buysse (email@example.com) as Data Protection Officer.
1.1 Personal data we collect
Codit collects data to operate effectively and provide you the best experiences with our services. You provide some of these data directly, such as when you subscribe to our newsletter, submit a download request, or contact us. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. The data we collect depends on the services and features you use, and includes the following.
Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Demographic data. We collect data about you such as your age, gender, country and preferred language.
Usage data. We collect data about how you and your device interact with our services. This includes data, such as the features you use, the web pages you visit, and the search terms you enter. This also includes data about your device and the network you use to connect to our services, including IP address, device identifiers (such as the IMEI number for phones), and regional and language settings. It includes information about the operating systems and other software installed on your device. It also includes data about the performance of the services and any problems you experience with them.
Location data. We collect data about your location, which can be either precise or imprecise. Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi hotspots, we collect when you enable location-based services or features. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.
Content. We also collect the content of messages you send to us, such as feedback, or questions and information you provide. When you contact us, such as for customer support, chat sessions with our representatives may be monitored and recorded.
You have choices about the data we collect. When you are asked to provide personal data, you may decline. If you however choose not to provide data that is necessary to provide a service, you may not be able to download content such as whitepapers or reference cases, view webcasts or access alike materials. You can at any time withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal. If however the processed data is necessary for the performance of a contract between Codit and you, Codit will process the data until no longer necessary for the performance of the contract.
1.2 Why we collect personal data and how we use it
Codit uses the data to provide you the services we offer, which includes using data to improve and personalize your experiences. We may also use the data to communicate with you, for example, informing you about your download request, answering your contact form or mailing some product information or invitations to webinars, workshops or other type of events. And we use data to help make the ads we show you more relevant to you. However, we do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you.
Codit will not keep your data longer than is necessary for the above mentioned purposes and for legal purposes. The criteria are, amongst other things:
- A person that is no longer working for a company registered in our database will be removed as soon as we are aware of this.
- A person who asks to be removed from the database will be removed upon simple request.
- A person with whom we have no commercial relationship and who is “inactive” for 2 years will be removed. Inactivity correlates to persons who are not visiting our websites or never open marketing mailings.
1.3 Sharing personal data with third parties and to countries outside the EEA
We will not share your personal data with third parties without your prior and explicit agreement unless the applicable legislation forces us do so or unless this is necessary to complete a transaction or provide any service you have requested or authorized or to protect the rights or property of Codit. We can however share your personal data with Codit subsidiaries. One of the Codit subsidiaries is located outside the EEA, i.e. in Switzerland. The European Commission has decided that Switzerland ensures an adequate level of protection.
1.4 Cookies and similar technologies
- Storing your preferences and settings: settings that enable our services to operate correctly or that maintain your preferences over time may be stored on your device.
- Web tracking via Click Dimensions: Web Tracking gives us insight on how our website is being used and records the traffic that accesses it. We can see which pages have been clicked on, how long you spent on a certain page, and how users got to your website, among other valuable information. ClickDimensions does not make any warranty about whether or not the use of this script or our website analytics conforms with your regional privacy laws. ClickDimensions provides a technology that we believe is respectful of individuals’ privacy, but it is up to the end user to implement the technology in a manner that conforms with applicable law in your jurisdiction. For more information about ClickDimensions’ privacy, read our privacy statement and download our white paper on web tracking: http://www.clickdimensions.com/privacy/
Next to ClickDimensions, we work with following external partners: Google / YouTube, Facebook, LinkedIn, Twitter, Hotjar.
1.5 Protection of the personal data
No technological system is completely safe (resistant to hackers) regarding the provision of personal data. Codit will, however, make all reasonable efforts to prevent unauthorized access to / improper use / disclosure of your personal information and to minimise the risks in that regard.
You have a right to request access to your personal data. You can request rectification, erasure or restriction of processing or you can object to the processing. You also have the right to data portability. The above mentioned rights are subject to the conditions stipulated in the GDPR. You can send your request to firstname.lastname@example.org.
You have the right to lodge a complaint with a supervisory authority.
1.6 Applicable law