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Integration Dashboard

Integration Dashboard

BizTalk monitoring with Integration Dashboard: the key to a manageable integration platform

As integration solutions typically have a long life time, the operational aspect of integration solutions is a crucial aspect in the Total Cost of Ownership (TCO). Customer experience demonstrates that most exceptions on an ESB (Enterprise Service Bus) have a functional cause and are to be solved by functional people. This is exactly what the Codit Integration Dashboard provides: it gives functional users the ability to monitor and manage the integration processes of their specific business domain. It makes an abstraction of the technical middleware layer and provides it as a functional portal to the key users.

Why?

Give key users functional transparency in the activities on the integration solution.

Self-service
Codit Integration Dashboard offers a self-service portal for managing your business processes and messages.

Functional users
It allows functional users to solve business issues instantly, without the intervention of technical resources. It brings visibility into the business processes and the messages that get processed on the integration solution.

Transparency
The Dashboard makes your Microsoft integration platform and business processes manageable for all users. It turns the black box of your integrations into a transparent and manageable environment. 

Reduce development time
With Codit Integration Dashboard, the developer of new BizTalk processes only needs to develop the actual process and the process-specific automatic exception handling while relying on out of the box general exception handling and notification logic.

Independent
Codit Integration Dashboard has no runtime performance impact. It fully relies on the BizTalk build-in tracking capabilities.
Cost efficiency: It lowers the support costs and TCO of your integration solution.

Features & Capabilities

Codit Integration Dashboard is a web-based management tool that allows functional key users to monitor and manage the integration processes of their own business domain. It is easy in use and developed for non-technical users, presenting data in an understandable and functional view.

With the Dashboard, any user can monitor business processes in different views, including a business overview of all message flows and their relevant business properties. 

Processes in BizTalk Server are often rather complex and have a lot of components and artifacts linked. Instead of showing all tools independent of each other, the Dashboard provides an overall picture of a flow, showing its entire chain of actions and messages that are related to each other.

It helps the user to visualize the end-to-end process and to better understand all connections made. 

When troubleshooting and monitoring an integration environment, you want to be able to search for specific transactions/messages, based on business properties and values. In particular functional users want to know what happened with a specific message.

Within the Codit Integration Dashboard, a developer can allow functional users to query messages and processes, based on the semantic properties by promoting specific values at runtime. The user will see a functional message tree including all related messages or errors and apply the actions he is authorized for.

As business user you can (edit and) resubmit a message which has been received. This gives you as business the flexibility to de-block the business process without being depended on a third party.

It is easy to build and visualize specific reports in the portal based on statistics and reporting data. Out of the box reports that are available are the number transactions per flow, the number of errors per flow and the audit trail of user actions.

The Codit Integration Dashboard notifies users when something happens in their assigned processes. These notifications are mostly sent through e-mail and contain a direct link to the process details of the faulted process – allowing the action to happen intuitively and in a fast way.

In the Codit Integration Dashboard, you can provide functional end users with a kind of task list. It shows all unhandled processes that are in an error state. Exception details are visible and a user can click through to handle the exception by resubmitting, repairing or resuming messages.

The Codit Integration Dashboard is designed for Microsoft-based integration solutions.

  • It can be used for BizTalk solutions without changes to the development of the processes and it leverages and extends the out-of-the-box BizTalk Tracking. 
  • Thanks to its service oriented architecture (SOA), Codit Integration Dashboard functionality can be implemented (fully or partially) in a customer-specific portal application.
  • Supported runtime: BizTalk 2006 and above.
  • Supported architecture: 32bit and 64bit support.

Some statistics

The best way to handle a type of exception is to involve the correct user, without losing time with redundant communications and clutter. See the below statistics with figures from real-life examples. Codit Integration Dashboard turns your BizTalk black box into a self-service portal, built for your functional key users.

Customer statistics proved that 98 % of their exceptions were of a functional nature: article codes invalid, functionally incompatible actions, user locks…. 

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  • 60 % was handled automatically by the system or the ESB process logic in BizTalk (retries, custom exception handling…)
  • 38 % was handled by the notified functional key users, able to interpret the error message, take the right action (release an order, create an article…) and retry or ignore the process
  • As a result, only 2 % of the exceptions (technical ones and bugs) were passed on to system admins or development team

What the expert says

Can you tell where your integration flow failed, find that message with a specific key in seconds, or handle exceptions in a consistent way? Yes you can, in a web-based portal, without any development effort.

Danny Buysse, Managed Services Manager, Codit

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