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API Support

API Support

Outsource the operational management and support

Why invest in hiring and training people to maintain your most business critical pieces of infrastructure? Codit offers you SOA & API Management as a Service: a team of dedicated engineers takes full responsibility of the operational management, maintenance and support of your SOA and API Management solution. Let your teams focus on higher added value tasks that relate to your core business.  

Benefits

Ensure continuity
we monitor your processes and measure performance for continuous availability

Reduce costs
we help you control and limit the total cost of ownership of integrations

Focus on adding value
With integration experts at your fingertips to support and firefight, your teams can focus on new business

Guarantee your SLA
We help you provide the SLA your business needs, and you don’t have to worry about it

Services

Rely on Microsoft Certified Technology Specialists for emergency hotline or full ownership support. Our availability guarantee ranges from basic support to 24/7. No more need for you to invest in recruitment or training programs and you can free your staff to work on strategic projects. Discover more about support models and Service Level Agreements (SLA).

Blue Managedservices

Your solution is monitored by high quality innovative tools.

Monitoring

Implementing strict Service Level Agreements (SLA) ensure high standards of of IT Service. The SLA reporting helps organizations create, monitor and respond actively and proactively on SLA's. Service Agreements can be validated against multiple performance, availability and traffic volume metrics. 

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Specialists will interpret data and take action before issues arise. Ensure fast response times by a combination of high availability (up to 24/7) and instant expertise

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Allow your company to quickly adapt to new business requirements and maintain a high level of business agility

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We support different outsourcing models, from on premises and hosted (Sentinet) to cloud-based Azure API. Your API Management solution is best managed by outsourcing to us.

Hosting

Codit Managed Services provides you everything you need to keep your operations running day in day out. Please request for more information about the entire services portfolio of our managed services. 

For instance, you can also rely on Codit Managed Services for

  • FTP as a Service
  • Support on MDS solutions
  • BizTalk Managed Services
  • Azure Managed Services
  • ...

You choose

We organize our services so they are adapted to your needs, your budget and the required Service Level Agreement. Our approach is flexible and pragmatic in different domains:

  • Fixed price or Time & Material pricing

  • Availability guarantee ranges from basic support up to 24/7

  • From emergency hotline to full ownership: all of our support levels are ITIL based

  • On premise, hosting or cloud based

  • We support different outsourcing models, from on premise and hosting to cloud-based services

  • Codit also supports hybrid models providing you with the flexibility needed

  • On-site intervention or remote support

Some clients we helped

The implementation of Sentinet was such a success that we decided to double the footprints of our Sentinet nodes and will continue to leverage on all the advantages of integrating all our backends.

Olivier Plaitin, Head of IT, Brussels Airlines

Our packages

API Management