Mowi ASA Knows That There’s Nothing More Urgent Than a Dead Fish
Mowi ASA - formally known as Marine Harvest - is using a cloud-based data integration platform to guarantee customers ultra-fresh fish deliveries.
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Mowi ASA - formally known as Marine Harvest - boosts productivity and makes high-level reporting a snap by integrating data from multiple back-end systems. This ensures fresh fish deliveries go off without a hitch.
Challenge
Mowi ASA is the world’s largest salmon producer — producing one-third of the world’s salmon. It has 22 branches across the globe which all work using different ERP and order processing systems.
Downtime was a recurrent problem and coupled with redundant manual data entry, fresh fish deliveries were often delayed.
On top of this, reporting was difficult as they had no accurate overview of their data.
They decided to eliminate these problems by integrating their backend systems and having a Customer Care team run the system 24/7.
Mowi ASA turned to integration experts Codit to find a rock-solid solution.
Mowi ASA processes and sells perishable goods, so it’s mission critical that their business processes run without a hitch.
Their fresh fish deliveries are inextricably tied to the speed at which data is processed in their back-end systems. Manual data entry and disparate back-end systems meant that there was a lot of redundant work. This led to wasted time for staff and had the potential to hold up the fresh fish deliveries anywhere in the process.
Downtime was also a real problem with their existing setup. It’s critical that their systems remain running 24/7 or they face huge financial losses. “If the integration platform stops working, so do our factories,” says Rune Hergrestad, Group Director IT, Mowi ASA. “The financial consequences of this are massive in our industry because fish has to be processed and shipped out as fast as possible.”
To combat downtime and ensure the smooth running of their systems, Mowi ASA required a Customer Care team to monitor the integration solution 24/7.
With the cloud we can work more flexibly than before and we don't have to worry about operational management, licenses, upgrades or storage capacity limits. We can now concentrate on providing our clients an even better service. ”
Approach
Wasting no time Codit implemented Integration Cloud — a cloud-based integration platform hosted in Codit’s cloud data center. The reason for this was twofold. Firstly, cloud-based solutions offer maximum flexibility and availability.
Secondly, by having the integration on Codit’s online integration platform the Codit Customer Care team can continue running the integration 24/7 and provide detailed reporting on their business processes.
Mowi ASA previously opted for a platform based on Microsoft BizTalk Server. In consultation with Codit, they made the business decision to move their entire Microsoft BizTalk solution into the cloud.
“We believe the cloud is the future and see it as a very strong strategic and commercial argument,” says Johan Sørensen, Manager of Business Support Systems, Mowi ASA. “We can work more flexibly than before and no longer need to concern ourselves with operational management, licenses, upgrades, or storage capacity limits, so we can concentrate on providing our clients with an even better service.”
Codit Customer Care continuously monitors the solution so that there is no downtime.
Customer Care also regularly provides detailed and integrated reports on Mowi ASA’s business processes. This helps Mowi ASA’s management team to make high-level business decisions based on the most accurate, up-to-date data.
Results
The new solution continuously syncs Mowi ASA’s back-end systems, so they are always up-to-date with the latest data.
Mowi ASA has also seen a 30% cost savings on their back-end systems.
Deliveries go off without a hitch, ensuring the freshest fish is delivered to their customers.
The new cloud-based data integration solution ensures that all of Mowi ASA’s 22 branches are continuously up to date with the latest data. Productivity for their staff has been boosted as duplicate data entry has been eliminated.
Thanks to the up-to-date reports provided by Codit Customer Care, key stakeholders can now make high-level business decisions based on accurate data.
Codit Customer Care also ensures that Mowi ASA’s integration solution has maximum uptime.
Mowi ASA has also seen a 30% cost savings on their back-end systems.
A word from the client
“We quickly realized that there are lots of skilled people working for Customer Care at Codit who are able to resolve any possible problem.”
Johan Sørensen, Manager Business Support Systems, Mowi ASA
Increased flexibility
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30% cost savings
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