Televic Healthcare

Televic Offers More Flexibility Across Healthcare Facilities with IoT

Televic’s IoT Care Communication System Unleashes Patients from Intramural Care – Giving Them More Flexibility Across Healthcare Facilities.

  • Solutions in this case
Executive summary

Televic’s groundbreaking Azure-based IoT healthcare communication system gives patients the freedom and flexibility to move across healthcare facilities. This state-of-the-art technology sends emergency calls, with patient location information, to caregivers on their mobile devices, ensuring that alerts reach the right person, at the right time, with the right information.

  • Challenge
  • Approach
  • Results

Challenge

Televic recognized that healthcare is undergoing a rapid paradigm shift from traditional room-based care to a more flexible care approach. Patients are increasingly moving between care facilities, such as nursing homes, service flats, hospitals, and private homes. Televic were looking for ways to provide a continuum of care between these settings.  

In order to speed up the development of their cloud-based IoT solution, they looked for a partner with expert knowledge in cloud solutions for healthcare. Upon Microsoft’s recommendation, Televic approached Codit – experts in cloud-based solutions and IoT – who took the lead to turn Televic’s vision into reality.

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Televic develops cutting-edge care communication and alerting systems for healthcare facilities. As market leaders in Belgium with a robust Research and Development department, they are committed to innovation and are continually exploring new technologies. 

Traditional alerting systems, such as the emergency push buttons found in patient rooms, rely on expensive on-premises infrastructure to operate.  It’s impractical to install such infrastructure in alternate care settings, so Televic started exploring cloud-based solutions.  

“It was our goal to achieve a fast time to market for our healthcare IoT solution,” says John Gesquiere, R&D Director, Televic, “we really wanted to focus on our core customer needs and give them added value, so we decided to look for a partner to help us with development.”   

It was imperative that the solution is easily scalable, highly secure and deployable internationally, as Televic identified that flexible care settings are a rapidly growing international trend – especially in Europe and China.  

Televic began looking for a partner who has expertise in cloud infrastructure and IoT. After meeting Codit together with Microsoft at an IoT convention they were convinced that Codit had the right knowledge and approach to help them turn their ideas into reality.

Codit has expertise in cloud infrastructure, cloud connectivity, and AI making them the ideal partner.

John Gesquiere R&D Director, Televic

Approach

Televic and Codit are developing IoT devices – using Codit’s Nebulus IoT Gateway– that send alerts and the patient’s location to caregivers via an Azure cloud-based data platform. This signal then localizes the closest nurse or caregiver and sends an alert to their smartphone or monitoring system. The alert can then be turned off with a cloud-connected tag when the caregiver is in close proximity of the patient. 

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Televic set to work developing wireless devices — such as wearables — through which patients can call medical staff or caregivers. The technology is designed not only for patients to make calls, but also to detect patients when they go wandering – in cases like dementia where the safety of the patient is paramount. They also designed a mobility platform that allows nurses and caregivers to remotely receive calls, alarms, video images, from one user-friendly interface. 

Codit is on the case delivering an Azure-based infrastructure to support Televic’s IoT devices. When a patient makes a call, this information is sent to the Azure IoT platform and from there, an alert is sent to the smart device of the closest medical staff or caregiver.  

By having care communication in the cloud, Televic can discover new business models for home care and help care settings — avoiding expensive on-premises infrastructure.  The solution is built to adhere to the strictest privacy policies in health care including HIPAA and GDPR.

Results

The Televic and Codit teams are currently laying the groundwork in Belgium by shifting the wireless alarming and localization system from on-premises into the cloud.  Televic currently serves 80% of the hospitals and 60% of nursing homes in Belgium and are going to branch out internationally, to Europe and China. Their future roadmap also includes AI in preventative care and monitoring.

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Televic is charging forward with plans to tackle the Chinese and European markets in the near future.  

China is shifting away from the traditional form of elderly care — where they stayed with their children — to care facilities. The government is investing heavily in nursing homes and care facilities. Each year over 1000 hospitals are being built in China, alongside entire care villages, which encompass hospitals, nursing homes, and service flats. The potential market is huge, with over 3.6 million elderly beds existing in China. 

Televic is also exploring future AI use cases for preventative care, by monitoring a patient’s behavior and analyzing deviations from their normal routines. Based on IoT data and intelligent algorithms the alerts can be enriched with information to support the nurse.

A word from the client

“Codit has the same mentality as us, with a drive for innovation. This project has shown that they have a lot of expertise and practical knowledge to get the job done.”

Pieter Crombez Research Lead, Televic

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