Mastering Seamless Customer Excellence

Providing a seamless customer experience is a necessity for retailers and other B2C organization needing to keep up with changes in the market. Customers expect a consistent, hassle-free journey across all touchpoints, whether online or offline. From browsing products to post-purchase support, every interaction plays a crucial role in shaping their perception of a brand. So, how can businesses ensure seamless customer excellence? In this blog post, we’ll deep dive into the key touchpoints.

Unlocking Manufacturing Efficiency: Leveraging Data in SMED for Problem Solving

SMED stands for Single Minute Exchange of Die. It’s a lean manufacturing technique aimed at reducing the time it takes to change over a production line from one product to another. Its primary goal is to reduce downtime during changeovers.

Why Lean Manufacturing Needs Data Integration

In the pursuit of waste reduction and quality maintenance, dynamic processes are paramount. The integration of data systems, spanning from internal operations to collaborative partnerships, plays a pivotal role in achieving data-driven lean manufacturing, fostering real-time decision-making and enhancing overall productivity.

Customer Care: A Deep Dive into CloudBrew 2023

CloudBrew 2023 ran from December 7th to 8th this year, and a team from Customer Care immersed ourselves in a variety of insightful sessions presented by engaging speakers covering diverse topics. In this blog post, we’ll take a deep dive into three talks that left a lasting impression on us.

A Deep Dive into Tech Trends and Practical Insights from CloudBrew 2023

CloudBrew brings together industry leaders, developers, and experts to discuss the current state of technology and what lies ahead. This blog post delves into some key sessions from the conference, covering topics from Power Platform monitoring, to IoT and Azure Digital Twin.

Navigating the Future of IT Infrastructure and Security: Insights from CloudBrew 2023

As the main system administrator in our company, staying ahead in the ever-evolving landscape of IT infrastructure and security is not just a responsibility but a necessity. Recently, I had the opportunity to attend a series of enlightening sessions at CloudBrew, which focused on the latest advancements in IT infrastructure, with a keen emphasis on security. In this blog post, I will share my key takeaways from each session.