all Codit insights

Customer Care: A Deep Dive into CloudBrew 2023

CloudBrew 2023 ran from December 7th to 8th this year, and a team from Customer Care immersed ourselves in a variety of insightful sessions presented by engaging speakers covering diverse topics. In this blog post, we’ll take a deep dive into three talks that left a lasting impression on us.

22 Dec 2023

all Customer care

Embracing Diversity: Voices from Codit's Customer Care Team

Navigating cultures, enriching solutions, and fostering inclusion in Customer Care

9 Oct 2023

all Codit insights

Unlocking the Power of Site Reliability Engineering

In today's rapidly evolving digital landscape, where uninterrupted service and minimal disruptions are essential for businesses, Site Reliability Engineering (SRE) has emerged as a critical discipline.

15 Aug 2023

all Customer care

Using ITIL to Unlock Powerful Advantages for an Unparalleled Service Journey

Discover how ITIL Practices Enhance Consistency, Quality, Communication, Cost-effectiveness, and Flexibility for Customers of Service Providers

5 Jun 2023

all Customer care

Building a Secure and Scalable Cloud Environment

Codit's Best Practices: Using Landing Zones for Azure Cloud Management

15 May 2023

all Customer care

The Rise of Digital Managed Services

Since the COVID-19 pandemic, there has been a significant rise in the use of cloud and managed services in the technology industry. Currently, it's growing at a rate of 20% through both subscription and traditional revenue streams.

17 Feb 2023
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