all Codit insights

Unlocking the Power of Site Reliability Engineering

In today's rapidly evolving digital landscape, where uninterrupted service and minimal disruptions are essential for businesses, Site Reliability Engineering (SRE) has emerged as a critical discipline.

15 Aug 2023

all Customer care

Using ITIL to Unlock Powerful Advantages for an Unparalleled Service Journey

Discover how ITIL Practices Enhance Consistency, Quality, Communication, Cost-effectiveness, and Flexibility for Customers of Service Providers

5 Jun 2023

all Customer care

Building a Secure and Scalable Cloud Environment

Codit's Best Practices: Using Landing Zones for Azure Cloud Management

15 May 2023

all Customer care

The Rise of Digital Managed Services

Since the COVID-19 pandemic, there has been a significant rise in the use of cloud and managed services in the technology industry. Currently, it's growing at a rate of 20% through both subscription and traditional revenue streams.

17 Feb 2023

all Codit insights

Codit Customer Care: An Insight into our Customer Solution Monitoring

Ever wondered how Customer Care can help your company? Whether it’s due to a lack of specific in-house skills, a need for specialized help, or a lack of bandwidth in the IT department, our team can bring extra value to your organization. Two of our customers, Baloise and Euronav, testify to this below.

5 Dec 2022

all Customer care

Customer Care: 9 Trends in the Market

Having had a positive last few years, Customer Care is swiftly becoming one of the fastest-growing areas of technology services. In this new monthly blog series, we'll be highlighting some of the important aspects of Customer Care that you should know about.

16 May 2022

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